換貨服務 Exchange Service
The customer is requested to examine the goods immediately upon delivery for any defects and/or damage. If any problems are found immediately, or if any products are found not up to manufacturers standard within 7 days of purchase, exchange service is entitled subjected to the following terms:
- 於收取貨品日期當天起計 7天內，聯絡本公司客戶服務中心。
Exchange request should be made and contact us within 7 days from the date of the product received.
Original invoice/receipt, packing, accessories, user guide and blank warranty card should be returned together with the product in good condition for exchange; and
No exchange or warranty services will be provided for discounted and personal care items.
We have the right to refuse to exchange a product on the ground of the defect is caused by:
Misuse, abuse or accident.
Negligence, loss or not conforming to those specified in the User Manual.
Altered or repaired by unauthorized persons.
Please note that refund is not available.
If there is any dispute, we reserve the right to final decision.
We have the right to amend or make any change of the above terms at our sole discretion and without notice.