維修及保養服務 Maintenance and Warranty Service
Warranty is on valid for the warranty card has been completed and returned to the address designated on the card.
The above terms and conditions are subject to change by Culture Homes Healthcare Company Limited from time to time without providing any prior notification.
For any disputes, Culture Homes Healthcare Company Limited reserves all rights of final decision.
Product warranty and repair are provided by the product supplier/manufacturer according to their terms and conditions.
We will contact the product supplier/manufacturer for repair upon receipt maintenance request from customers. 7-14 working days are needed in order to finish the maintenance, but subject to the damage level of the product. We would inform the customer of the repair time after confirmed with the supplier/manufacturer.
Once warranty period expired, extra charges are required for maintenance service and will be subject to the damage level of the product and the parts need to be replaced. Customers could contact us for more details.